PC Weather Products, Inc. - 2006/2007 Customer Survey

We understand that after a quiet season, it is sometimes difficult to provide much input... but we would appreciate it if you could spend a few minutes filling out the information below to let us know how you feel and what you would like to see in our products and services in the future.  Your input is valuable to us... Thanks.. George Sambataro, President

Your Name:    (Required)
Business/Organization:
Voice Phone:     (Required)
Fax number:   
E-Mail Address:    (Required)
Serial Number(s):    (Suggested)

HURRICANE TRACKING SOFTWARE:
1. Overall, how would you rate your satisfaction with the HURRTRAK 2006 (EM/Pro, RM/Pro, Advanced) System?
If you are using an earlier version (prior to 2006) of the software, please indicate the product and version
currently in use in the general comments section below.

Very Satisfied    Satisfied   Not Satisfied   Did not use it this year

Comments

2. What additional features would you like to see in a Hurricane Tracking & Analysis System in 2007?
Please be as specific as possible and prioritize (1 - 5, where 1 is the most important) each item.


HURRTRAK ONLINE:
3. Hurrtrak Online supplies the tracking portion of the HURRTRAK system with the NHC and NWS data
needed to make it operate.  Overall, how would you rate your satisfaction with the timeliness of the
HURRTRAK ONLINE data?

Very Satisfied   Satisfied   Not Satisfied    Not a Subscriber           

Comments

4. What additional types of data would you like to see in the HURRTRAK system in 2007?
Again, please prioritize each item (1 - 5, where 1 is the most important)


STORMINFO:
 StormInfo is currently comprised of
- Storm specific graphics, text, reports and analysis (on web)
- Personal Impact Report (custom reports for your location(s) sent via email)
- Personal Storm Surge Analysis (custom reports for your area)
  Daily and weekly discussions

5. If you are a StormInfo customer, how would you rate your satisfaction with StormInfo?

Very Satisfied   Satisfied   Not Satisfied    Not a Subscriber    Did not use it this year           

Comments


6. What additional StormInfo features/capabilities would you like to see in 2007?
Again, please prioritize each item (1 - 5, where 1 is the most important)


MISCELLANEOUS:
7. Google Earth is a free application available at http://earth.google.com/.  What level of Google Earth user are you?

Frequent use     Occasional use     Used once or twice      Never used It but plan on using it in 2007      Never Used It and have to plans to use it in 2007  


8. The NHC discontinued the strike probability advisory and graphics in 2006 and replaced it with wind probability advisories and graphics.
The Hurrtrak system still has the function to calculate the "old" strike probabilities.  How important is this capability?

Very Important   Somewhat Important   Not Important at all  
 

9. What Windows OPERATING SYSTEM do you expect to be using in 2007 (i.e. Window Vista, Windows XP, etc.) 


TRAINING:
10. Did you utilize the free video training modules available on the web at http://www.pcwp.com/training.html ?

YES        NO
 

11.  If Yes, how would you rate your satisfaction with these training videos?

Very Satisfied      Satisfied      Not Satisfied     
 

12.  What comment/suggestions, if any, do you have regarding the video training modules?


OTHER COMMENTS:
Please enter any other comments that your feel would be helpful as we prepare for 2007


When you have completed the survey, please click on the submit button below. Thanks for taking the time to respond to this survey.

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